AccountableHub is a legal transparency initiative operated as a named program of Kinbridge Global ("we," "us," or "our"). Our mission is to make public legal and regulatory records accessible to everyone. We do not sell data or advertising.
We collect only what is necessary to operate the platform:
We do not collect payment information or government IDs. The Dispute Letter tool runs entirely in your browser: the name, address and bill details you type are not sent to our servers.
We do not use your information for advertising, profiling, or any purpose beyond the above.
What you upload. Bill Check lets you upload an image or PDF of a medical bill or explanation of benefits. Please redact your name, date of birth, address, medical record number (MRN), account number, insurance member ID and Social Security number before uploading. You must confirm a consent checkbox before any upload.
How we process it. The file is sent to our server, where it is read with OCR/AI to extract procedure codes (CPT/HCPCS/DRG), descriptions, charges, provider and date of service. AI processing is performed by [AI VENDOR — to be named] under [Business Associate Agreement / zero-data-retention terms — to be confirmed]. The vendor may not use your file to train models.
Automatic redaction (planned). We are adding automatic detection and masking of names, dates of birth, MRNs, member IDs, phone numbers, addresses and SSNs. Automatic redaction is a safeguard, not a guarantee. Please redact yourself as well.
What we keep. Original file: deleted within [RETENTION PERIOD — to be confirmed]. De-identified line items: only if you opt in (procedure code, charge, allowed/paid amount, provider, state, month/year of service), de-identified following the HIPAA Safe Harbor method (45 CFR 164.514(b)). The opt-in database is not yet active.
What we never do. We never sell your data, never use it for advertising, and never share identifiable information except as you direct or as required by law.
Security. Data is encrypted in transit (TLS). Storage location and at-rest encryption: [STORAGE PROVIDER/REGION — to be confirmed].
Your choices. You can use the manual price lookup without uploading anything. To withdraw opt-in data, email [email protected]. We respond within 30 days.
HIPAA status. AccountableHub is not a healthcare provider or health plan. Our full HIPAA position is [TO BE CONFIRMED WITH COUNSEL].
All content displayed on AccountableHub is public data sourced from government databases (IRS, ProPublica Nonprofits API). We do not create profiles of private individuals, and we do not store search queries beyond what is needed to fulfill alert subscriptions.
We do not sell, rent, or share your personal information with third parties except:
DNT: 1). When loaded, Google may set analytics cookies and collect your IP address, browser type, and referring URL. You can also opt out via Google's opt-out browser add-on.You may request access to, correction of, or deletion of your personal information at any time by emailing [email protected]. We will respond within 30 days.
We use two types of cookies: (1) a session cookie strictly necessary for form submission security, and (2) analytics cookies set by Google Analytics (GA4) to measure aggregate site usage. We do not use advertising or profiling cookies. You can block or delete cookies in your browser settings; blocking analytics cookies does not affect core platform functionality.
The platform is not directed to children under 13. We do not knowingly collect personal information from children.
We will post material changes to this page and update the "Last updated" date above. Continued use of the platform after changes constitutes acceptance of the revised policy.
Questions about this policy: [email protected]
Kinbridge Global · c/o AccountableHub · [email protected]